Frequently Asked Questions
Discover answers to common inquiries about the premier cleaning services offered by Bright and Spotless in Dubai.
General Cleaning Service
What cleaning services do you offer?
We offer a wide range of cleaning services including regular cleaning, deep cleaning, furniture cleaning, tile & grout cleaning, air condition cleaning, disinfection service, hospitality cleaning, office cleaning, restaurant kitchen cleaning, commercial AC duct cleaning, and commercial disinfectant service.
How do I book a cleaning service?
Booking a cleaning service with us is easy! You can book directly through our website by filling out our online booking form or by giving us a call at +971 (55) 322 2119. We’ll get back to you promptly to confirm your appointment.
Are your cleaners background checked and insured?
Yes, all our cleaners undergo a thorough background check and are fully insured. Your safety and security are our top priorities.
What cleaning products do you use? Are they safe?
We use best cleaning products that are safe for your family, pets, and the environment. Our products are effective in cleaning and disinfecting without leaving harmful residues.
Can I customize my cleaning service?
Absolutely! We understand that every home and office is different. We offer customizable cleaning plans to fit your specific needs and preferences.
What if I'm not satisfied with the cleaning service?
Your satisfaction is guaranteed. If you’re not happy with any part of our service, contact us within 24 hours, and we’ll re-clean the area in question at no additional charge.
Specific Service
Home Deep Cleaning Service
- What is included in your home deep cleaning service?
Our home deep cleaning service includes thorough cleaning of all rooms, deep cleaning of bathrooms and kitchens, dusting of all surfaces, and detailed cleaning of hard-to-reach areas. - How long does a deep cleaning session take?
The duration depends on the size and condition of your home.
Office Cleaning Service
- What is included in your office cleaning service?
Our office cleaning service includes dusting, vacuuming, mopping floors, cleaning restrooms, emptying trash bins, and sanitizing high-touch surfaces. - How often should an office be cleaned?
We offer flexible scheduling options, including daily, weekly, and bi-weekly cleaning services, depending on your needs.
Restaurant Kitchen Cleaning Service
- What areas of the restaurant kitchen do you clean?
We clean all areas including cooking equipment, countertops, sinks, floors, walls, vents, and exhaust hoods. - How often should a restaurant kitchen be professionally cleaned?
It is recommended to have your restaurant kitchen professionally cleaned regularly to maintain cleanliness and compliance with health codes.
Commercial Disinfectant Service
- What does your commercial disinfectant service include?
Our commercial disinfectant service includes thorough disinfection of high-touch surfaces using approved disinfectants. - How often should I schedule commercial disinfection?
We recommend scheduling regular disinfection services every 1 to 2 weeks for high-traffic areas and businesses with frequent customer interaction.
Commercial AC Duct Cleaning Service
- What does your commercial AC duct cleaning service include?
Our commercial AC duct cleaning service includes cleaning and sanitizing the ductwork to improve indoor air quality and HVAC system efficiency.
Hospitality Cleaning Service
- What types of hospitality facilities do you clean?
We clean hotels, resorts, bed and breakfasts, vacation rentals, and event venues, offering comprehensive cleaning services tailored to each facility. - What services are included in your hospitality cleaning package?
Our hospitality cleaning package includes room cleaning, common area cleaning, restroom sanitization, laundry services, and more.
Booking and Contact
How do I get a quote for cleaning services?
You can request a quote directly through our website or by contacting us at info@brightandspotless.com. We’ll provide you with a detailed quote based on your specific cleaning needs.
What are your operating hours?
We operate from 8 am to 7 pm, six days a week. Tuesday is our off day. For specific scheduling requests or services, please contact us to discuss your needs.
How do I pay for cleaning services?
We accept payment via cash. You can pay directly to our cleaners after the service is completed.
